Please read this page in its entirety before making your appointment with Twin Cities Lactation. 

The booking widget is at the bottom of this page. Updated 12/13/2025

***AFTER YOU BOOK YOUR APPOINTMENT***

By booking an appointment with Twin Cities Lactation LLC, you agree to the policies below.


***A credit card or HSA/FSA card is required at booking for all services.***
***Appointments are charged 1–2 hours prior to the visit.***

APPOINTMENT TYPES & LOCATIONS

(Applies to lactation consults, craniosacral therapy sessions, and other consults unless otherwise noted)

In-Home Visits

In-home visits are provided Monday–Friday at 11:00 AM and are available on a first-come, first-served basis.

A travel fee applies for visits outside the standard service radius and will be confirmed before billing:

  • 13–18 miles from 55106: $25

  • 18+ miles from 55106: $50

Office Visits (Limited / Case-by-Case)

I do not offer regular office visits at this time, as I am actively seeking a dedicated office space.

Case-by-case office visits may be available in my home in East St. Paul, MN and are billed at office visit rates:

  • Initial lactation consult: $240

  • Follow-up lactation consult: $200

These appointments cannot be booked online.
Please email me directly to inquire about availability.

CST Packages

Craniosacral Therapy packages are booked by scheduling only the first appointment online. Payment for entire package is due at time of scheduling the first appointment.

All remaining package sessions will be:

  • Scheduled during your first visit

  • Clearly confirmed and documented in the client portal

CST Intensives (Email Scheduling Required)

Craniosacral Therapy Intensives involve multiple sessions over a short period of time and cannot be booked online. Payment for entire package is due at time of scheduling the first appointment.

  • CST Intensives must be scheduled via email

  • Intensives begin on a Monday, Tuesday, or Wednesday

  • The first three sessions are scheduled on consecutive weekdays so that care is completed within the workweek

  • Any remaining sessions will be scheduled at the first appointment and confirmed in the client portal

  • Availability is limited due to the scheduling structure required

Sliding scale and pro bono options are not available for CST Intensives.

PAYMENT, INSURANCE & SUPERBILLS

Twin Cities Lactation LLC is out-of-network with all insurance companies. All visits are self-pay. Your card will be charged 1–2 hours prior to your appointment. I can provide a superbill after your visit for possible insurance reimbursement. You are also free to download and print your own superbill via the portal after your appointment. Reimbursement is determined solely by your insurance company.

HSA/FSA cards are accepted for lactation and craniosacral therapy services.

SLIDING SCALE, PRO BONO CARE, + EDUCATIONAL CASE OPPORTUNITIES

Sliding scale and limited pro bono care may be available for lactation consults and standard craniosacral therapy sessions, depending on schedule availability.

You will not be turned away solely due to inability to pay; however, availability is not guaranteed. *Requests must be made at least 24 hours prior to your appointment.*


Sliding scale and pro bono do not apply to:

  • CST Intensives

  • Same-day or urgent appointments

  • Appointments booked within 24 hours

  • Evening, weekend, or holiday visits

If sliding scale support is needed, please communicate this as early as possible. In some cases, I may be able to fundraise a portion of the visit cost with your consent, but this is not guaranteed and depends on timing and availability.

At times, I seek client cases for teaching or educational purposes, which may include use in presentations or professional education. No materials are ever used without explicit consent.

If you are interested, we can discuss a reduced rate in exchange for:

  • Educational photos or videos

  • Clear documentation and written consent

Participation is always optional and discussed in advance.


Community Support (Optional)

If you’d like to contribute toward supporting sliding scale and pro bono care within my practice, you may donate via Venmo @TwinCitiesLactation with the note TCLSupportNetwork.

Twin Cities Lactation LLC is not a nonprofit or 501(c)(3), and contributions are not tax-deductible. Donations help me continue offering access to care in a sustainable way.


FEES (Updated 12/13/2025)

All lactation consults include craniosacral therapy for the newborn/infant.

Lactation

  • In-home initial consult: $280

  • In-home follow-up consult: $240

  • In-office initial consult: $240

  • In-office follow-up consult: $200

Craniosacral Therapy

  • In-home initial consult: $160

  • In-home follow-up consult: $130

  • In-office initial consult: $130

  • In-office follow-up consult: $100

Additional Fees

  • Multiples (lactation): $50 per additional infant

  • Multiples / additional children (CST only): $25 each

  • Urgent / after-hours / weekend / holiday appointments: $50–100

  • Late cancellation (under 18 hours): $75

  • No call / no show: full service fee

FINAL REMINDER

You will be charged 1–2 hours before your appointment.

If you need sliding scale consideration or an alternate payment arrangement, you must contact me at least 24 hours prior to your appointment.

Twin Cities Lactation Service Map:

Text in the above image reads: 

"Locations inside the black circle are included in my travel radius, locations outside of the black circle are subject to a $25-50 travel fee. 

If you’re unsure of your location within my travel radius, please email me at kaytee@twincitieslactation.com 

Updated: 07/21/2025"